Shipping & Returns
Shipping & Delivery
- Order shipped to the USA, Canada, Australia, New Zealand & Western Europe are sent by express courier via DHL or UPS. Orders to Asia are shipped via EMS, and orders are shipped by Aramex to The Middle East. Please allow 7 to 25 days for orders shipped to Asia, and 5 to 15 days for orders shipped to the Middle East.
- Subject to your location and our inventory, orders are shipped via Hong Kong or Europe. In stock items will usually be delivered in 5 -10 business days from the date of purchase. Allow 1 - 2 business days for your order to be processed - excluding weekends.
- Any item not in stock when your order is placed will be made and shipped within 7 - 10 business days. Overall, this means you will always receive your order within 3 weeks or less.
- Express Courier Shipping is always free on orders over $99
Returns and Exchanges
- If your order arrives damaged or contains a defect (not typical), we will refund or exchange your purchase in the first 30 days - view details
- If you place an order and change your mind, contact us within 12 hours and we will update or refund your order - no questions asked. Once your order is picked up buy DHL or UPS and in transit for delivery, we cannot cancel or refund your order.