Track Your Order

When you place an order with Chilco Leather, you will be sent a order confirmation email. Once your order is processed it will be picked up by DHL and a shipping confirmation email will be sent shortly afterward - typically within 1 hour.

In this email, you will find a DHL Tracking Number link. Simply click on the link and you will be taken to the DHL Tracking Website.

Your order tracking number will automatically be entered into the tracking field on this DHL page - just click the red button to view the delivery status of your order.

You can repeat this process anytime you like to see where your package is located, and how long it will be before delivery. As of June 15, 2020, delivery is time is about 1 week to Europe, Australia, Canada and the USA. However due to global disruptions caused by the COVID-19 virus outbreak, this occasionally may take up to 14 days.

If you do not receive the above noted email within 5 days, please check your email spam (junk) folder to make sure it did not get placed in this folder. If this shipping confirmation email is not in your spam folder, contact us immediately using our contact us page here - please include your full name and order number so we can look up your order and get back to you ASAP.